If you cannot get to Sandton, or you prefer to talk from home, you can have a remote consultation with our practitioner from anywhere in South Africa. This page explains how it works, what it covers, and how your details are handled. It works alongside your doctor, and we will point you to one whenever an examination or test is the right next step.
01
How a remote consultation works
Remote consultations are held by video, from anywhere in South Africa. You book in advance, speak with George one-to-one, and a consultation usually takes between 30 minutes and an hour. Afterwards you receive a written, personalised plan.
In general, it is a private conversation in which you talk through what you are experiencing, and your practitioner offers education, lifestyle guidance and non-medical support, in the same way as an in-person visit. See what to expect at your first consultation.
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What a remote consultation covers
Covered
talking through your history, learning about PE, discussing behavioural techniques and lifestyle, planning next steps and deciding whether you should see a doctor.
Referred to a doctor
a physical examination, tests, or a diagnosis of a medical cause. We guide you to the right doctor.
Handled by a doctor
prescriptions. Our practitioner is a naturopath and does not prescribe medicines. Anything that needs a doctor is referred to a doctor.
See when to see a doctor to learn which symptoms should be checked in person.
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Using a local lab or GP if tests are needed
If a medical check or a test is needed, you will be advised to see a general practitioner or a urologist near you, who can arrange it. We can explain what to ask for, but the doctor decides which tests, if any, are appropriate. See medical causes of PE.
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Privacy, POPIA and how your details are handled
We take your privacy seriously. Please read our privacy policy to see how personal information is handled under POPIA, the Protection of Personal Information Act.
Your consultation is private and confidential. Please take the call somewhere you are comfortable and will not be overheard.
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Technology you need
- A phone, tablet or computer with a stable internet connection.
- A private space where you will not be overheard, and headphones if that helps.
- The details of any medicines you take, close to hand.
You can use WhatsApp video, FaceTime, Google Meet or Zoom, whichever you already have.
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How to book
To arrange a remote consultation, book an appointment and say that you would like it online, or contact us with any questions first. If you would prefer to come in person, see visit us in Sandton.
[DRAFT: Confirm that remote consultations by a naturopath are permitted under the rules of the practitioner’s professional council (the AHPCSA), and whether any wording needs to be added to this page.]